Quality Assurance In Healthcare Systems

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Based on the assigned reading for Module 1, describe how the evolutions of healthcare delivery in the United States positively or negatively affect the current health care system. Provide examples with your response.


Managers are found in every organization. They apply principles of management to address basic organizational needs. Systems thinking provides a useful paradigm and structure for managerial activities. Quality initiatives and good customer service enhance the operations and potential for success of any organization. This chapter introduces all three subjects: management, systems thinking, and quality improvement.

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